FAQ
BASIC Information
1Q: Are you factory or trading company?
We are rubber glove factory. Our rubber glove factory is located in Foshan City, Guangdong Province,and Hezhou City, Guangxi Province.
2Q: How long have your company been in rubber gloves industry?
Our glove company is found in 2002, and started to export rubber glove to worldwide since 2013, totally more than 20 years.
3Q: How many workers in your rubber glove factory? What’s your production capacity?
Totally more than 300 workers in the 3 factories.
We have 4 production lines in our Foshan factory, and 5 production lines in Guangxi factory. Foshan factory produce 300,000 pairs each day, and Guangxi factory can produce more than 400,000 pairs every day. High speed production line can produce more than 100,000 pairs per day.4Q: which country is your main market? Who is your main customer?
East Asia, Southeast Asia, South America. We have cooperation with Ikea global, Yunlei in China, Lotto in Korea, etc. For more customers information, we have to keep secret.
PAYMENT & MOQ & TURNAROUND TIME
1Q: What’s your MOQ? Can you accept small order ?
Usually one color is 80,000 pairs, for some products we have orders, you can order less such as 5000 pairs as MOQ.
2Q: What about your payment terms? Can you accept RMB payment?
Usually we accept T/T, 30% deposit in advance, the balance after the B/L copy. Or L/C at sight, or D/P at sight depends on the customer’s credit record.
RMB sent from customer’s company account to our company account is acceptable. RMB paid to personal account is not acceptable.
3Q: What is your order lead time ?
The first order is around 45days, and the repeated order depend on your quantity, from 30-50days.
4Q: Do you offer free samples of rubber glove? How many days does it take if making new samples?
If we already have the samples, we can offer free samples, however, if need to make new samples, usually for one type we will charge 500RMB, because making samples takes a lot of human work, usually it takes one week to finish.
Certificate & After-sales service
1Q:Can you provide OEM service on rubber gloves? Can you produce our model?
Yes, we can customized your color, weight, thickness, and package, and print LOGO on glove, we do a lot of OEM orders.
As for the mould, usually we recommend you choose our ready texture models. Because the cost of making a new set of mould is very high. It’s more than USD 30,000.2Q: Do you inspect all of the rubber gloves?
Yes, we have 6 level quality control and do 100% QC inspection before shipping.
3Q: Do you have CE or other certificate to the rubber gloves?
Yes. We have for some of the products, such as KFDA, JFDA CE test,our factory has ISO 14001 and BSCI certificate.
4Q: What is your package of gloves?
1 pair/ polybag, (12 pairs/big transparent bag) and 120 / 240 pairs/carton.
5Q: What is the process of the after-sales service?
We will be act promptly for our customers feedback or request, if there is any problems, we will try our best to help you to solve it and give solution as soon as possible.
GLOVE INFO
1Q: What’s the HS code of latex gloves?
40151900
2Q: Can you make the different color gloves as our requirement?
Yes, But for special color, we have larger MOQ requirement.
And our nitrile glove common color is green and white, If you need other color, MOQ is 120,000pairs.3Q: Can you make different thickness gloves ? How about different size?
Yes, we can offer different weight of glove according to your requirement. And make different size, for example nitrile glove we can offer size 7,8,9,10,11.
4Q: Can you make our glove’s design or package? What is the MOQ to make our PP bag package?
Yes, 10000pcs is acceptable. For first order, there will be polybag model fees. Usually, one color is around USD60, It is up to your design. And will be only charged for the first order.
5Q: Can you make gloves same as our sample?
If the models are same as our moulds, we can do it, but if the models are different, the customer should pay the moulds charges, whatever, the moulds charges for one production line is around USD 20000, so we will recommend customers to accept our current moulds.
Other Question
1Q: Why there is color difference in batch rubber gloves?
When making samples, the pigment percentage is not easy to control, because we only use a few kg of latex raw material, add very little pigments. However, when we make batch orders, the pigments are put into 1MT of latex raw materials, so there will be some differences.
2Q: Why the delivery date of poly bag is so long?
When we receive your order, we need to confirm the design with you, then arrange to make the printing plate which usually takes around 7-10 days, and then printing poly-bags takes around 10-15 days, gloves production takes 3-7 days, packing 7-10 days. And during these procedures, you might need amendments, so the first order takes longer time.
And also because we have a lot of orders are in the queue, we also can not delay other customer’s delivery date.
3Q: How many gloves’ colors I can choose for one container?
Our MOQ for one color is 80,000 pairs, so for one 40HQ, you can choose at most 3 different colors. So, 20ft container usually you can only choose one color.
